Application Consultant - Flow
I’ve been working for Endress+Hauser for over 15 years, and I’ve built some great relationships with many customers over that time. The customers include end users and contractors, from small companies to multinationals. I think they see me as a problem-solver, someone they can rely on if they need quick help.
In my current role, I’m a member of the flow team, which is the first point of call for customers and colleagues if they’re not sure which flow instrument to select for their application. Two similar devices could offer the same measurement, but one could have better performance or diagnostic capability, for example. Customers these days want to get more from their assets, such as data for predictive and preventive maintenance, and reliability’s also important. With my experience, I can advise and guide customers on the right choice for them.
Over the years, especially in difficult times with tough market conditions, I’ve noticed that we’re more available and responsive than our competitors. We’re always on hand to support our customers – on site or remotely.
Click on one of our experts to find out how they help our customers make smarter decisions.
Lewis Rodgers - Service Technician
I’d rather spend extra time with a customer to explain something rather than just fixing it; that way, if it does happen again, they can resolve it themselves.Read more
Anwar Nawaz - Application Consultant
Customers these days want to get more from their assets such as data for predictive and preventive maintenance. I can advise customers on the right choice for them.Read more
Katriona Kirkpatrick - Service Co-ordinator
I’m one of the people you’ll contact to plan a maintenance visit from an Endress+Hauser engineer, whether that’s a regular scheduled visit or urgent help with a breakdown.Read more
Phil Waterworth - Project Engineer (Digital)
The main thing I do for customers is offer them visibility: of the product in their tanks, energy monitoring, diagnostics … you can’t make smarter decisions without data!Read more
Louise Snaith - Life Sciences Industry Manager
I love finding the best option for the customer. Regardless of scope, budget or installation restrictions, I can always find a solution.Read more
Oana Gheorghita - Project Development Engineer
My philosophy is to never make a customer wait for an answer, so I always respond to queries straight away. I try to anticipate their needs and add value to every project.Read more