Solvay Composite Materials
Chemical company Solvay complies with its customers’ demanding audits by outsourcing calibration to Endress+Hauser.
Solvay Composite Materials, which manufactures carbon fibre composites and structural adhesives for the aerospace industry, must prove the accuracy of its instrumentation to comply with its customers’ audits.
The company doesn’t schedule routine shutdowns for maintenance, so needs to be able to rely on a mobile calibration service. An Endress+Hauser engineer now spends two weeks every month at Solvay, freeing up the on-site engineers to deal with breakdowns and planned maintenance. The on-site support is backed up with digital tools that flag up when an instrument is due for calibration.
Site Engineering and Capital Manager Ben Pine says, “The biggest benefit is the people. The calibration engineer does what he says he’s going to do, and our contracts manager makes sure we’re happy. That relationship is fundamental for any contract.”Find out more
Make Smarter Decisions
Frees up on-site engineers
to deal with with breakdowns and planned maintenance by outsourcing calibration
25 year relationship
to provide and maintain instrumentation used on site
Reliability and efficiency
guaranteed as the Service Engineer knows our site, processes and people
that when we have an audit, I feel confident that we will be compliant
What our customer said
“It’s one less stress for my life! Having the same person who comes to site every month is a real benefit because he knows the site, knows our people, follows our processes and doesn’t need his hand held. I know that everything will be calibrated on time and there’ll be no obstacles or issues.”
Site Engineering and Capital Manager
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Our tailor-made service contracts help customers to plan ahead to minimise disruption to their plant while meeting compliance requirements.
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