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Jersey Water 

Jersey Water cuts OPEX and lab time thanks to improved ammonia measurement.

Jersey Water’s treatment works use a two-stage method of water treatment: chemically assisted sedimentation and rapid gravity filtration followed by disinfection using chlorine and ammonia (chloramination) and UV.

The company needs to measure the levels of ammonia in the water before and after filtration, to check if the raw water has been contaminated by agriculture or pesticides and to determine the correct dosage of ammonia for the chloramination process.

However, algae growth in the filtration system was affecting the consistency of the measurement.

The solution was to replace a cloth filtration system with a new sample preparation system, Liquiline System CAT820. The CAT820 has a ceramic filter that filters samples to 0.1 micron, small enough to allow the dissolved ammonia through but keep other particulates out of the prepared sample. The team at Jersey Water were impressed with the way the problem was resolved. “It was sorted out quickly and our contact at Endress+Hauser was really helpful,” explains Electrical Engineer and Assistant Asset Manager Ian Young. As well as improving reliability, the solution has cut operating expenditure and reduced maintenance effort.

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Make Smarter Decisions

Improved reliability

reduced operating expenditure and reduced maintenance effort

Consistent and accurate

results enabled by Liquiline

Reliable measurements

is the biggest benefit to Jersey Water

Reduced downtime

through Endress+Hauser solutions

What our customer said

“Before we had to constantly clean and maintain the cloth filter so it’s saved time and effort and has cut down on instrument downtime. The new system’s not maintenance-free but it’s certainly low maintenance. We’re getting consistent and accurate results and that’s the most important thing.”

Ian Young
Electrical Engineer and Assistant Asset Manager

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Our experts

Get in touch with one of our experts today to find out how you can make smarter decisions. Tel. 0161 286 5000

Dapo Adegbenro - Agile Team: Water

I try to make every interaction with customers fun and engaging. Developing relationships enables customers to get to know me and trust me to help when it matters.

Louise Snaith - Life Sciences Industry Manager

I love finding the best option for the customer. Regardless of scope, budget or installation restrictions, I can always find a solution.

Anwar Nawaz - Application Consultant

Customers these days want to get more from their assets such as data for predictive and preventive maintenance. I can advise customers on the right choice for them.

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Our tailor-made service contracts help customers to plan ahead to minimise disruption to their plant while meeting compliance requirements.

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Using our energy monitoring software, we help companies to track and manage their consumption of utilities to prevent fines for breaching usage limits.

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I’ve helped many customers achieve accreditation for their energy solutions. Our automated data collection system takes the pain out of reporting obligations.

Lisa Rothwell - New Business Development

It’s a great feeling to know that with a little help and support from us, our customers can make smarter decisions when it comes to getting the most out of their process.

Tim Sagar - Offshore

I’m responsible for commissioning safety-critical devices, which requires specialist knowledge and training. I help customers protect their assets by ensuring instruments function under difficult conditions.

Abbey Ratcliffe - Agile Team: Chemical

To guide my customers into making smarter decisions, I’ve learnt to be adaptable. Understanding customer needs is where it starts for me and building trust is vital.

Katriona Kirkpatrick - Service Co-ordinator

I’m one of the people you’ll contact to plan a maintenance visit from an Endress+Hauser engineer, whether that’s a regular scheduled visit or urgent help with a breakdown.

Phil Waterworth - Project Engineer (Digital)

The main thing I do for customers is offer them visibility: of the product in their tanks, energy monitoring, diagnostics … you can’t make smarter decisions without data!

Oana Gheorghita - Project Development Engineer

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Cara Moore - Smart Support

For quick support with decision-making, customers can call, chat to us online or search our knowledge portal, which contains thousands of articles to help resolve issues on site.

Chris Warren - Ecommerce

Feedback from customers shows that ordering online saves time. Being able to view prices, lead times, technical specifications and order history simplifies the process.

Steve Ward - Customer Training

Our experienced trainers don’t just discuss the theory of process measurement and control but help customers to resolve the real issues they’re facing on site.

Lewis Rodgers - Service Technician

I prefer to spend extra time with a customer to explain something rather than just fixing it; that way, if it does happen again, they can resolve it themselves.

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We can help you to make smarter decisions and achieve your goals sooner. Get in touch by calling 0161 286 5000 or fill in our form and tell us how we can help.

In accordance with the General Data Protection Regulation (GDPR), we are obligated to inform you when we collect data. We comply with this obligation with the link to our privacy policy.