Schwarza GmbH (EMS), a subsidiary of Thüringer Energie AG
Software and online tools support EMS GmbH’s activity
In addition to the large industrial customers in the Schwarza Industrial Park, the energy and media supply company Schwarza GmbH (EMS), provides many small and medium-sized industrial facilities with electric power, heat, industrial and process water, compressed air and nitrogen.
Software and online tools from Endress+Hauser provides EMS GmbH the support needed every step of the way, from engineering to maintenance.
All information on the power plant process and the energy distribution are brought together centrally. State-of-the-art monitoring and control technology is necessary to enable a reliable, interference-free energy supply for all customers.Find out more
Make Smarter Decisions
throughout the system’s entire life cycle
online procurement of measuring devices
Central, digital management
of the instruments
monitoring and control technology
What our customer said
“Endress+Hauser offers excellent tools over the entire plant life cycle. From the beginning to the end, they are truly well thought-out solutions that save me time in my daily work!”
Maintenance foreman EMS GmbH, Industrial Park Schwarza Germany
Get in touch with one of our experts today to find out how you can make smarter decisions. Tel. 0161 286 5000
Wes Allen - Energy Solutions
I’ve helped many customers achieve accreditation for their energy solutions. Our automated data collection system takes the pain out of reporting obligations.
Chris Snelling - Energy Monitoring
Using our energy monitoring software, we help companies to track and manage their consumption of utilities to prevent fines for breaching usage limits.
Phil Waterworth - Project Engineer (Digital)
The main thing I do for customers is offer them visibility: of the product in their tanks, energy monitoring, diagnostics … you can’t make smarter decisions without data!
Anwar Nawaz - Application Consultant
Customers these days want to get more from their assets such as data for predictive and preventive maintenance. I can advise customers on the right choice for them.
Cleveland Plummer - Calibration Support
When calibrating a device that's faulty or out of specification, I’ll discuss options for repair or replacement and recommend the most economical solution.
Ann Nolan - Service Contracts
Our tailor-made service contracts help customers to plan ahead to minimise disruption to their plant while meeting compliance requirements.
Andy Baker - Field Service Support
I work with customers to optimise their calibration schedules. By auditing their installed base and service routine, we can save money and improve plant performance.
Lisa Rothwell - New Business Development
It’s a great feeling to know that with a little help and support from us, our customers can make smarter decisions when it comes to getting the most out of their process.
Tim Sagar - Offshore
I’m responsible for commissioning safety-critical devices, which requires specialist knowledge and training. I help customers protect their assets by ensuring instruments function under difficult conditions.
Abbey Ratcliffe - Agile Team: Chemical
To guide my customers into making smarter decisions, I’ve learnt to be adaptable. Understanding customer needs is where it starts for me and building trust is vital.
Katriona Kirkpatrick - Service Co-ordinator
I’m one of the people you’ll contact to plan a maintenance visit from an Endress+Hauser engineer, whether that’s a regular scheduled visit or urgent help with a breakdown.
Louise Snaith - Life Sciences Industry Manager
I love finding the best option for the customer. Regardless of scope, budget or installation restrictions, I can always find a solution.
Oana Gheorghita - Project Development Engineer
My philosophy is to never make a customer wait for an answer, so I always respond to queries straight away. I try to anticipate their needs and add value to every project.
Cara Moore - Smart Support
For quick support with decision-making, customers can call, chat to us online or search our knowledge portal, which contains thousands of articles to help resolve issues on site.
Chris Warren - Ecommerce
Feedback from customers shows that ordering online saves time. Being able to view prices, lead times, technical specifications and order history simplifies the process.
Steve Ward - Customer Training
Our experienced trainers don’t just discuss the theory of process measurement and control but help customers to resolve the real issues they’re facing on site.
Lewis Rodgers - Service Technician
I prefer to spend extra time with a customer to explain something rather than just fixing it; that way, if it does happen again, they can resolve it themselves.
Dapo Adegbenro - Agile Team: Water
I try to make every interaction with customers fun and engaging. Developing relationships enables customers to get to know me and trust me to help when it matters.